NeoForm Technologies Ltd Privacy Policy 

1. Introduction

NeoForm Technologies Ltd is committed to protecting and respecting your privacy, and to ensuring that your personal data is handled in a safe, secure, and transparent manner at all times.

This Privacy Policy explains in detail how we collect, use, process, and protect your personal information when you interact with our website, services, or communications. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and how you can exercise those rights.

We recognise that your personal data is important, and we take our responsibility seriously in ensuring it is only used lawfully, fairly, and in a way that you would reasonably expect. By accessing our website or engaging with our services, you acknowledge that you have read and understood the terms of this Privacy Policy.

2. Information We Collect

We may collect, store, and process a range of personal information depending on how you interact with NeoForm Technologies Ltd.

This may include:

• Your full name and contact details (including email address and telephone number)
• Business information such as company name, role, and service interests
• Information provided when submitting enquiries, completing forms, or communicating with us
• Records of correspondence between you and our team
• Technical data such as IP address, browser type, device information, and website usage patterns

We only collect information that is necessary, relevant, and proportionate to the services we provide. Where possible, we aim to minimise the amount of personal data collected while still delivering a high standard of service.

3. How We Use Your Information

NeoForm Technologies Ltd uses your personal data to support the delivery, improvement, and communication of our services.

Your information may be used to:

• Respond to your enquiries and provide accurate information about our products and services
• Facilitate the purchase, delivery, or support of our technology and training
• Manage ongoing customer relationships and provide aftercare support
• Improve the functionality, performance, and user experience of our website
• Send communications relevant to your enquiry or business interests (where appropriate consent has been obtained)
• Maintain internal records for operational, administrative, and legal purposes
• Comply with regulatory and legal obligations

We ensure that all use of your personal data is appropriate, necessary, and aligned with the reason it was originally collected.

4. Lawful Basis for Processing (GDPR)

Under UK GDPR, we are required to have a valid lawful basis for processing your personal data. NeoForm Technologies Ltd relies on one or more of the following lawful bases:

• Consent – when you opt in to marketing or communications
• Contractual Necessity – to fulfil agreements or provide services you have requested
• Legitimate Interests – to operate and improve our business, provided your rights are not overridden
• Legal Obligation – to comply with applicable laws and regulations

We carefully assess each data processing activity to ensure it is supported by an appropriate lawful basis.

5. Registration and Enquiries

You are not required to create an account or formally register to browse our website.

However, when you choose to submit an enquiry, request information, or engage with our services, we may collect personal details to allow us to respond effectively and provide relevant support.

All information provided through forms, emails, or other communication channels will be handled with strict confidentiality and used only for the intended purpose of your enquiry or service request.

6. Cookies and Tracking Technologies

NeoForm Technologies Ltd uses cookies and similar technologies to enhance your browsing experience and improve website functionality.

Cookies allow us to:

• Understand how visitors interact with our website
• Remember user preferences and settings
• Improve site performance and usability
• Analyse trends and visitor behaviour

Cookies do not store sensitive personal data and are used solely for functional and analytical purposes.

You have full control over cookie settings and can disable them through your browser. Please note that disabling cookies may affect certain features of the website.

7. IP Addresses and Technical Data

When you access our website, certain technical information is automatically collected, including your IP address.

This data is used for:

• Monitoring website performance and security
• Preventing fraudulent or malicious activity
• Analysing user behaviour and improving services
• Supporting system administration

In specific circumstances, IP data may be used to protect NeoForm Technologies Ltd, its customers, and its digital infrastructures

8. Analytics and Aggregate Data

We collect anonymised, non-identifiable data to understand how users interact with our website.

This may include:

• Number of visitors
• Pages viewed
• Time spent on specific pages
• Click-through rates

This data is used purely for analytical purposes and does not identify individual users. It helps us refine our website, improve user experience, and enhance the effectiveness of our services.

9. Marketing Communications

Where you have opted in or expressed interest in our services, we may contact you with:

• Product updates
• Service information
• Promotions or offers
• Relevant business insights

All marketing communications are sent in accordance with applicable laws and include a clear option to unsubscribe.

You can opt out at any time by:

• Clicking the unsubscribe link within emails
• Contacting us directly at:
  neoformtechnologies@outlook.com

We respect your preferences and will never send unsolicited communications without a lawful basis.

10. Sharing Your Information

NeoForm Technologies Ltd does not sell, rent, or trade your personal data.

We may share your data only in the following limited and controlled circumstances:

Service Providers

We may work with trusted third-party providers who support our operations, such as payment processors, IT services, or CRM systems. These providers are contractually required to protect your data and use it only for the intended purpose.

Legal Requirements

We may disclose your data where required to comply with legal obligations, enforce our rights, or protect against fraud or harm.

Business Transfers

In the event of a merger, acquisition, or restructuring, personal data may form part of transferred business assets, with appropriate safeguards in place.

11. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected.

Retention periods depend on:

• Legal requirements
• Business needs
• Nature of the data

Once no longer required, data will be securely deleted or anonymised.

12. Your Rights Under GDPR

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact:

neoformtechnologies@outlook.com

We aim to respond to all requests promptly and in accordance with legal requirements.

13. Data Security

We take appropriate measures to protect your personal data, including:

• SSL encryption
• Secure servers
• Firewalls and monitoring systems
• Restricted access controls

While we take all reasonable precautions, no system is completely secure. We continuously review and improve our security measures to minimise risks.

14. Third-Party Links

Our website may contain links to external websites.

NeoForm Technologies Ltd is not responsible for:

• The privacy practices of third-party sites
• Content or security of external platforms

We encourage you to review their privacy policies before providing any personal data.

15. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect data from children. If such data is identified, it will be deleted promptly.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be:

• Published on this page
• Accompanied by an updated effective date

Continued use of our website indicates acceptance of these changes.

17. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

NeoForm Technologies Ltd

Email: neoformtechnologies@outlook.com

www.neoformtechnologies.com